Web App: Juvely

This week has been rather busy, we have got quite a lot done, but not quite enough to show yet! Here is what we have been up to and what we hope to do over the next couple of weeks…

The chat section is near enough finished, we just need a few GUI changes here and there, we have started creating an API and an Adobe AIR application! (If you want some cool links on creating an API or Adobe AIR app check out my keepsy feed!)

While I have been busy coding, James got carried away while tinkering with the Knowledgebase UI…

So, yep we shall have a new UI at some point for Juvely, we have also got redesigns lined up for the Juvely marketing site, creation of the Deer&Spiller site (our company name) and integration with the blog. I think James has ideas for a Keepsy redesign floating around too!

Resources on the server are getting a bit tight so I am considering moving to Slicehost (which I keep typing as Slidehost). There is nothing wrong with (mt) by Slicehost are cheaper and they allow you to build your server from scratch as you need it, which will allow us to save on memory.

Oh, and inauguration of the company!

At the current stage the tickets section is feature complete, I expect there are a couple of bugs here and there but other than fixing those I don’t think we will be adding any more features in the near future. As such if you want to use Juvely as a trouble ticket system now is the time to get started! Since we first released the beta we have had a large number of people sign up, but hardly anyone has began using Juvely properly. Anyway, we want to get your feedback so far, so we have created a Wufoo form to find out what you think! Don’t forget you can also contact us by clicking the feedback tab within Juvely!

(Closed)

Well we have been busy over the last couple of weeks, and now its time to release what we have been up to! New features include a brand new sexy design, a suggested replys thing (basically if you get the same question over and over the reply can be stored and Juvely will suggest it), attach other files (if you need to send the same file over and over you only need to upload it once) and a file section for the management section. We have also had tonnes of bug fixes! Anyway, here are the changes so enjoy!

Bug Fixes

• Password wasn’t hidden on staff settings page
• Various browser bug fixes
• Lots of stuff we forgot about!

New Features

• Quoted email text is hidden
• Suggested ticket replies
• Attach other files & file manage page
• Scrolling ticket list
• Brand new design