Posted by Luca on September 3rd
Unfortunately over the last two weeks (as you can probably tell by the lack of posts), James and I haven’t been busy working on Juvely. We have both moved in at uni for our second year so have been busy sorting stuff out there. James has been having a few problems with his internet as well, but hopefully that will get sorted this week and then we can get back to work on Juvely!
Posted by Luca on August 17th
At the current stage the tickets section is feature complete, I expect there are a couple of bugs here and there but other than fixing those I don’t think we will be adding any more features in the near future. As such if you want to use Juvely as a trouble ticket system now is the time to get started! Since we first released the beta we have had a large number of people sign up, but hardly anyone has began using Juvely properly. Anyway, we want to get your feedback so far, so we have created a Wufoo form to find out what you think! Don’t forget you can also contact us by clicking the feedback tab within Juvely!
(Closed)
Posted by Luca on August 16th
Well we have been busy over the last couple of weeks, and now its time to release what we have been up to! New features include a brand new sexy design, a suggested replys thing (basically if you get the same question over and over the reply can be stored and Juvely will suggest it), attach other files (if you need to send the same file over and over you only need to upload it once) and a file section for the management section. We have also had tonnes of bug fixes! Anyway, here are the changes so enjoy!
Bug Fixes
- Password wasn’t hidden on staff settings page
- Various browser bug fixes
- Lots of stuff we forgot about!
New Features
- Quoted email text is hidden
- Suggested ticket replies
- Attach other files & file manage page
- Scrolling ticket list
- Brand new design